Postmen USPS account Issue - Rate and label services Impacted.
This incident has been resolved.
Our partner Maersk to identify it’s their program issue and working on a fix
We will update you on the situation once we receive the update from the team
We are still working on a fix for this issue with the team. Next update in an hour from now.
We are continuing to work on a fix for this issue.
We are continuing to work on identifying a quick fix of the issue. Next update in an hour from now.
The problem seems to be a bit more complex than we had anticipated it to be. Our team is reaching out to our tech partner Maersk to resolve this issue at the earliest. Next update in 1 hour from now.
The issue has been identified and the team is working on a fix. Our fix ETA is 4 hours from now
We are experiencing an issue related to USPS labels and rate calculation being failed. Our team is working on the highest priority and we will provide frequent updates.
Incident Time: 2022-12-24 00:05:03(UTC)
This incident affected: API (production-api.postmen.com, sandbox-api.aftership.com), Web Portal (admin.postmen.com, secure.postmen.com), and Couriers (USPS).