Resolved -
The services have been fully restored by the carrier, and the incident has been resolved now.
Jul 23, 15:10 EDT
Update -
We are continuing to investigate this issue.
Jul 23, 15:09 EDT
Update -
We are still working on the issue on priority and we will keep you posted on the progress.
Jul 23, 09:25 EDT
Update -
We are working on it on priority and we will keep you posted on the progress.
Jul 23, 03:42 EDT
Update -
Our team is still investigating and we will keep you posted on the progress.
Jul 23, 00:20 EDT
Investigating -
We are currently experiencing an issue related to "usps-discounted" label generation and getting an error "Authorization has been denied for this request..". We have identified that the problem lies with the carrier and our team is in touch with them to get it fixed at earliest.
Impacted products: Returns and Shipping
We are working on it on priority and will provide frequent updates.
Jul 22, 21:25 EDT